Privacy Policy

Last Updated: June 1, 2026

Legal Entity: Shenzhen Huixiang Electronic Technology Co., Ltd.

Contact Email: support@hxymxkeqi.com

Welcome to HXymxkeqi ("we", "us", or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, create an account, place an order, use Google Login, or contact us.

1. Information We Collect

We may collect the following categories of information:

Contact information: name, email address, phone number, company name, billing/shipping address.

Order information: products purchased, quantity, price, currency, order status, shipping details, returns, and customer service records.

Account information: username, encrypted password, saved addresses, order history, preferences.

Information obtained via Google Login: When you use "Sign in with Google", we receive your name, email address, and public profile picture from Google. This is used only to create your account and simplify login.

Payment information: We process payments through PayPal. We do not store full credit card numbers or CVV on our servers; we only retain transaction ID, payment amount, and status.

Device and browsing information: IP address, browser type, operating system, pages visited, cookie identifiers, etc.

2. How We Collect Information

Provided by you: when you fill forms, place orders, request quotes, register, or contact support.

Automatically collected: via cookies, log files, analytics tools.

From third parties: payment processors (PayPal), Google (when you authorize login).

3. How We Use Information

Process orders, payments, shipping, and after-sales service.

Provide quotes, support, and customer service.

Maintain your account and preferences.

Send order updates, security notices, and policy changes.

Improve website features, detect fraud, analyze traffic.

Send marketing communications based on your consent.

4. Guest Checkout vs. Account

You may place an order as a guest. We retain necessary transaction information for fulfillment and legal compliance. If you create an account, we link your order history and addresses to your account.

5. Cookies and Similar Technologies

We use necessary cookies to operate the site. Analytical cookies require your consent. You can control cookies via your browser settings or our cookie management tool.

6. Information Sharing

We share your information only when necessary:

Payment processors: PayPal (to process payments).

Shipping carriers: to deliver orders.

Service providers: cloud hosting, analytics, etc.

Legal compliance: when required by law or regulation.

We do not sell your personal information.

7. International Data Transfers

Your information may be transferred to countries other than your own (e.g., the United States). For EU users, we use Standard Contractual Clauses or other lawful safeguards.

8. Data Retention

We retain your information as long as necessary to fulfill legal obligations (e.g., tax records). Order information is retained for 7 years. After account deletion, information will be anonymized or deleted.

9. Data Security

We use reasonable technical and organizational measures to protect your information. No method of transmission is 100% secure.

10. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict processing, data portability, object, and withdraw consent. Contact us via support@hxymxkeqi.com. We will respond within 30 days.

11. Marketing Communications

You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in the email.

12. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect their information.

13. Changes to This Privacy Policy

If we make material changes, we will notify you via the website or email.

14. Contact Us

For any privacy-related questions, please contact:

Email: support@hxymxkeqi.com

Business Address: Suite 1202B8, 12th Floor, Tairan Cangsong Building, 25 Tairan 7th Street, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen, Guangdong, China